At first the Kenmore Ultra Wash worked. It was never fantastic... but it functioned. It cleaned dishes and it had a nifty feature of being able to delay a wash for 2, 4 or 6 hours. So, if I wanted to run a wash after I ran the washing machine, but I was leaving for work, I could stagger the appliances. If I loaded the dishwasher after dinner, but didn't want it to run until after we went to bed, then I had that option.
The dishwasher was roomy, it washed a full load, had various cycles, although I only used the heated dry and normal wash. But, it worked. For about 1 year, then things started dying. First a glass broke in the dishwasher and this caused the chopper assembly to break, resulting in dishes that didn't get clean.
When I called for a repair man, they told me the appt was for 3 weeks away. Needless to say, 3 weeks to wait was unacceptable. So, Jon and I troubled-shooted online and found the cause of the problem. I ordered the parts from RepairClinic.com and $50 later, I had the parts in 2 days. 3 hours later, we replaced the parts. We were shocked to find that the part was cheaply made and we suspected that the replacement part would have a short lifespan as well.
6 months later, we wound up replacing the part again.
Last week, the dishwasher stopped heating. We suspect the element failed. So, I called a repair man and was given a 3 week appt. Jon and I trouble shot again, only to find out that the problem could be a number of things and the replacement parts started at $50....
So, we discussed purchasing a new-- hopefully working dishwasher. Today, we think we found one. We ordered it and are expecting (praying for) delivery on Friday.
We bought a Miele Diamante (I call it my Meel-la Damiano) with 3 racks! 3 Racks! Bottom for dishes, middle for glasses and top for flatware. It also has 3 spray heads, is environmentally sound and is rugged.
God, I hope this thing works.